Hispanic Liaison

Hispanic Liaison Services


Hispanic Liaison services are available to all in need of help. Through these services, we provide assistance to those with language, cultural and/or legal barriers and require additional education and advocacy for various issues. This service is free to all who are in need. Are you unsure if we can help you? That is okay. The Council offers this free of charge to provide help to anyone with everything from medical bills, completing applications, reviewing and consulting with court paperwork, connecting with professionals with bilingual support, or just to figure-out what the next step is for whatever you need. Whether you need a referral or just to figure out your situation we are here to work with you get to where you want to be.


When you come to the Council or call our office, we are available to answer your questions in Spanish or English. We offer private and safe settings where you can speak with staff about your particular concern. The main way that we try to help is more than just providing a service, but providing clarity for you and the situation you are in. A lot of times, the Council is able to connect our community members with multiple resources, programs and services. If you are having trouble connecting with a low-cost lawyer – we can connect you with one for a free consultation. If you are feeling like you are being discriminated against – we can talk about it and discuss your options. If you have something urgent and important but don’t know how to proceed – we can help plan out the steps you need to take. If you are unsure about a problem or concern with your education or your children’s school – we can talk with our partners and find possible solutions. If you are unsure of the benefits you may qualify for or need access to financial and/or insurance services – we have partners providing these services in our office every week. If you are completely of how you might require our assistance, just come in or give us a call and we would be glad to help you figure it out.


Many of our services are extremely basic and are also provided through other outlets in the community, however, the Council is equipped to handle the complicated challenges many in our community face. When you come to the Council for help, you are a member of this community, not our client. We are here to help you find what you need but with the dignity and respect you deserve. Walking through the doors of the Council not only means you will receive whatever assistance we can provide, but we are here to support you in furthering your potential in any way possible. Our hope is that with our guidance, you as a community member can also gain access to more and more valuable resources that help you reach your goals.


In need of Immigration Services?

Immigration Services


We do provide direct immigration services:
-DACA (Initial and Renewals)
-Renewal of Permanent Resident Card


All immigration services have a low fee.


In need of Language Services?

Language Services


Do you need a legal document translated, an interpreter for an appointment, or help writing a letter or resume for a job? If so, we can help. The Council has been working with experienced Spanish/English translators and interpreters to provide language assistance for over 30 years. We also are here to assist in many other ways regarding your language assistance needs.


Translation Services: Many immigration and other legal cases require legal documents of various kinds to be readable in English. The Council is happy to assist with this. A one-page translation usually takes 2-3 business days. Depending on the type of document the Council will charge a certain fee. Below is an average list of service charges that Council will charge for translations:


  • Birth Certificate $45.00
  • Death Certificate $45.00
  • Marriage Certificate $45.00
  • Divorce Certificate $45.00
  • Certificate of Military Identification $45.00
  • Medical Records and Documents $45.00
  • Other Legal Documents $45.00
  • Power-of-Attorney/Consent Letters $25.00
  • Driver’s License $25.00
  • Web Site Translation – quote
  • Corporate Document Translation – quote


Interpretation Services: The Council is able to provide professional interpreters for medical, legal and other various settings for sight, consecutive and simultaneous interpretations.

  • The average cost for interpretations is $45/per hour Monday through Friday, 8:00am to 4:59pm.
  • During after hours on Fridays at 5:00pm to Monday 7:59am and holidays (includes New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving, day after Thanksgiving, Christmas Eve, Christmas Day and new Year’s Eve) are $55/per hour.
  • Depending on the environment and type of interpretation style, cost may vary. Please note that these terms are flexible and that simultaneous interpretations typically are higher in cost due the complexity of the service.
  • Depending on need and income, some fees are able to consider for fee waiver.


Other language services available include letter writing, resume writing, transcription/translation of written documents, or other special considerations.

  • Letter writing for address and/or income verification requires a $10.00 service fee which includes a notary seal.
  • Resume writing is available free of cost, however donations are encouraged and greatly appreciated.
  • Transcription/translation and other special considerations are handled on a case-by-case basis.

Need a safe place to talk?

Counseling Services (bilingual)


Are you a native Spanish speaker who needs counseling? We have resources for you! The Hispanic American Council, in proud partnership with Family and Children Services and Kalamazoo Community Mental Health and Substance Abuse Services, offers counseling services to those in need.

Lissette Mira-Amaya LMSW, is housed at the Council and holds most appointments on Mondays, Wednesdays, Thursdays 9:00am to 7pm. Lissette has worked as a counselor in Kalamazoo in the Kalamazoo community mental health for over 20 years and is one of only few bi-cultural and bi-lingual mental health professionals in Kalamazoo.

For more information on how to access counseling services, please contact Adrian Vazquez at 269-385-6279.


Sexual Abuse, Domestic Violence, and other issues of Safety


The Hispanic American Council has a rich history of helping the most vulnerable of persons with the most sensitive of issues. Our office works hard to listen to those in need of assistance with navigating services involving domestic violence, sexual abuse, harassment, discrimination, and general risks of safety. Our network of partners have of a wealth of resources that we can help introduce and access for your safety needs.


For more help and information please contact our office where someone will speak with you or return your call as soon as possible.


IMPORTANT: Kalamazoo Dept. of Public Safety (KDPS) has assured the Council that undocumented residents do not need to be afraid to call for help or report crimes. KDPS’ primary goal is to SERVE and PROTECT the community, regardless of immigration status.


FOR EMERGENCIES: We heavily advise that if your life or someone you know is in danger or a state of emergency, that you contact the local public safety office. We have built a strong and trusting relationship with both the Kalamazoo Department of Public Safety and the Kalamazoo County Sheriff’s Department. They are there to serve and protect, investigate crime, and build trust.


Public Safety and Sheriff’s Contact Info:

Kalamazoo Department of Public Safety

Emergency: 911

Non-Emergency: (269) 337-8994

KDPS Headquarters: (269) 337-8120

Link: Report a Crime

Police Chief: Jeffery Hadley


Kalamazoo County Sheriff’s Department 

1500 Lamont, Kalamazoo, MI 49048

Phone: (269) 383-8821

Sheriff: Richard C Fuller

Undersheriff: Paul G Matyas


Need Food?

We can help with Kalamazoo Loaves and Fishes: Pantry Referral


Does you or your family need food but don’t speak English? The Hispanic American Council, in proud partnership with Kalamazoo Loaves and Fishes, can set up referrals for you and your familiy with one of their 26 Kalamazoo county-wide pantries as part of their Grocery Pantry Program. For more information on Kalamazoo Loaves and Fishes, visit


For referrals:


We need the following information: name, date of birth, and address of all members of the household for which food is being provided for.  Referrals must be made in person, please bring a form of identification if possible. For questions, please call 269-385-6279.

Have you experienced workplace discrimination?

Have you experienced workplace discrimination?


The Hispanic American Council and the NAACP Metropolitan Kalamazoo Branch is committed to helping all people fight unfair labor practices at work.


Discrimination in any form, whether based on race, gender, age, religion, family status, height, weight, physical or mental disability, national origin, sexual orientation or identity is unacceptable.


Our team of staff, volunteers and professionals are trained to help individuals maneuver the complexities of discrimination at work. Individuals who believe they have been the victim of discrimination whether through housing or employment are encouraged to contact Adrian Vazquez at 269-385-6279 to begin the process.